- Plan your message – as simple as jotting down the goal of the conversation, outlining the points you want to make. Include the what, the why, the when and the how.
- Know your audience – different people will need more or less information to get the full meaning of the message. The same message doesn’t work for everyone.
- State your intent – Start with the purpose, for example, “John, I need this information sent to ABC Company.”
- Check your tone and body language – the verbal message should match.
- Avoid repeating yourself – condense your message, try not to repeat your message over and over.
Have you ever been frustrated when you can’t get someone to do what you want them to do? You know what you want done, but somewhere it gets lost between your mouth and their ears. Are you frustrated that you can’t get them to do what is expected of them. Once you realize that “Communication is the Response that you get” – you can begin to make some changes that will dramatically increase your effectiveness as a communicator. First, look at the message that you are delivering.