Eye contact is something that we don’t think a lot about until we experience too much or too little. Eye contact is a very powerful communication tool that can be easily overlooked. Positive eye contact, which usually occurs 70-80% of the time, can convey genuine interest, a sense of connection or empathy, and sincerity. When we make meaningful eye contact with our prospects and clients it accelerates the trust level and builds a deeper connection that allows us to get to know them better, which results in better customer service. It’s a fact that people show more positive eye contact to those who smile at them more often. If you are looking to keep other’s attention, a smile might just be the way to keep their focus. In today’s world, we are distracted by our phones, text messages, emails, and other alerts that take us away from maintaining positive eye contact. We also live in a world where more and more is accomplished on the phone or online, and in person communication is not always possible. We have all attended networking events where someone we are talking to is looking over our shoulder, watching the door, or perhaps we have been guilty of such ourselves. If charisma is about presence, power and warmth – then it is important to stay present. Be present with the person you are engaging. Eye contact is the biggest indicator of presence. YOUR CHALLENGE: Make an effort to look people in the eye, when speaking and when listening, and notice the deeper connection that you make and the better listener you become. If you would like further information or you have any questions about this blog, you can email me at firstname.lastname@example.org or call 847-739-3079. Please visit www.workingonthebusiness.com to register for our complimentary workshop, 6 Steps to a Great Business, and let’s work together to help your business grow.
How often do you ask questions? What kind of questions do you ask? The questions you ask have a direct relationship on the results you get. To put it simply, great results come from great actions which come from great decisions which come from great questions. Let’s say that again … great results come from great actions which come from great decisions which come from great questions. When you ask great questions:
- You gather quality information from people who know more about a topic than you do.
- You can learn from the mistakes and trials of others, without making the same errors.
- You can gain deeper insight and attain multiple perspectives, while broadening your sense of understanding.
- You can develop a better idea of what people want and what they need, which helps you focus your actions.
- Be curious. Research and investigate anything that catches your attention.
- Work on expanding your dreams, beliefs, and knowledge. When you broaden your horizons, you will start to gain a wider perspective.
- Get a great mentor or teacher. They can help you attain perspectives you have never had before.