When NICE isn’t always BETTER

Sometimes hearing the truth can be painful.  As a business coach, it’s important to speak the truth to help business owners improve. They don’t always want to hear it, but it’s what they need.  I can’t be selfish…worrying how they feel about me just so I can avoid confrontation.  I care about the other person, so I need to tell them like it is. Working with business owner I often see how NICE they are to their team members.  If a team member is irresponsible, and the owner cares for that team member, and for the rest of the team, then clear rules should be set. The owner should confront those who fall short, and openly communicate with them to correct the behavior and create responsible team members. If the owner avoids the problem, then he/she is sending a message to all team members that rules don’t matter and that performance and responsibility doesn’t factor into the business.  If this happens, then the owner is being selfish.  Better performing team members will leave, non-responsible team members will continue to fall short, and the business will fail. Therefore, being NICE isn’t always BETTER.  Don’t be selfish when it comes to your business! Speak the truth!  Address problems as they arise!  Don’t be mean and rude, but don’t avoid confrontation just to be NICE.  Care enough about your business and your team members to tell them like it is!  They will thank you in the long run, and so will your business! PJ's New Pic (smaller) ActionCoach-logo
YOUR CHALLENGE:  Try one unselfish act in your business!  What is the outcome?  Are you playing too nice?  Or do you care about your team members? If you would like further information or you have any questions about this blog, you can email me at pjweiland@actioncoach.com or call 847-739-3079.
For your complimentary business coaching session visit, www.actioncoach.com/pjweiland. Build a Business image 3 (small title) To register for our complimentary workshop, How to Build a Business you can Sell, visit www.actioncoach.com/pjweiland. Let’s work together to help your business grow.

11 Tips to Become a Great Leader

leadership You recently started your own business but seem to be struggling with your newfound leadership role.  Becoming a great leader doesn’t come from just dreaming, it also comes from doing!  Have faith in yourself.  Believe in yourself so your new business can succeed. And it will! 11 Leadership Tips:
  1. Hire people that are honest and see the same vision for your product/service as you see in your product/service.
  2. Make a list of values and beliefs and share them with your employees.
  3. It is important to delegate tasks to employees.  This shows them that you trust them and know they will get the job done.
  4. Never ask an employee to do a task that you would not do.
  5. Show your employees that you are willing to do and work with them no matter what it takes to finish the task.  This shows trust and equality in each other.
  6. Always have good communication with your employees. Have frequent meetings or make your office an open door policy for discussion.
  7. Allow short breaks from tasks and joke around to break any tension or stress.
  8. Talk to your employees on a personal level.  Become more than a boss…become a friend.
  9. If you say you are going to do something, make sure to follow through to show your employees honesty.
  10. If mistakes are made, then let your employees know that we are all human and this can be corrected.
  11. Show your employees you have confidence in them and let them know as a team your business will be productive and will stay on the right track for success.
Remember your employees are a reflection of you and your business! PJ's New Pic (smaller)   ActionCoach-logo
YOUR CHALLENGE:  Which one of these 11 tips do you need to work on?  Are there more than one?  Work on one of these leadership skills each week!  See how far they will take your business. If you would like further information or you have any questions about this blog, you can email me at pjweiland@actioncoach.com or call 847-739-3079.
For your complimentary business coaching session visit, www.bestchicagobusinesscoach.com. Build a Business image 3 (small title) To register for our complimentary workshop, How to Build a Business you can Sell, visit www.workingonthebusiness.com. Let’s work together to help your business grow. 

Inspire Your Employees

Employee 1 Are your employees unmotivated?  Are they listless?  Maybe they’re disinterested in their work?  Then it’s time to inspire them!  Inspired employees want to use their skills to their fullest potential.  And you want them to passionately strive to achieve company goals. Give your workers an added jolt of energy.  Help them love coming to work every day!  You may be asking, “How do I accomplish this?” If your employees are filling their basic needs with their paychecks, then they often need meaningful work to stay motivated.  They need to see their ability to make a difference and a contribution.  Meaningful work helps employees perform at their peak and to play a vital role in the success of your business. Look at yourself first: If you are not passionate about your business, then chances are, you are not able to inspire your employees. Re-energize your own enthusiasm about your business! Focus on the talents of the employees: When people get to do what they love and what they do best, they often perform at their highest abilities, giving your employees the option to shine. Reward your employees: If you have motivated employees who take smart risks and help achieve a company goal, make sure you reward them.  It will not only boost their morale, but it will inspire them to do achieve again and again. Thank your workers: Remember to express your gratitude.  Inspired employees are worth their weight in gold. Do what you must to keep them happy…and on the payroll. PJ's New Pic (smaller)  ActionCoach-logo
YOUR CHALLENGE:  Create an employee program to motivate your workers.  Set a goal so you can measure their work.  Do you see a difference in your business? If you would like further information or you have any questions about this blog, you can email me at pjweiland@actioncoach.com or call 847-739-3079.
For your complimentary business coaching session visit, www.bestchicagobusinesscoach.com. Build a Business image 3 (small title) To register for our complimentary workshop, How to Build a Business you can Sell, visit www.workingonthebusiness.com. Let’s work together to help your business grow. 

How to Convert Employees into Team Members

How to Convert Employees into Team Members (2) Wondering why your employees don’t take more ownership?  Do your employees have an entitlement mentality?  Want to know how to get your workers to care more about their jobs? Does it seem as if everyone just works for a paycheck? These questions come up often in my business.  I hear many complaints about work ethic and mentality issues.  I do believe the root cause of this is a LACK of strong leadership! Yes…YOU are the reason your workers are not stepping up! Reality:  You currently have the team that you deserve.  Want a better team?  Then learn how to build one.  Ultimately you want the RIGHT people in your business. Ask yourself these two questions: 1.  If any of your workers left your business today, would you feel good or bad? 2.  If you knew when you hired your worker what you know about them now, would you hire them today? Your answers will tell you if you have the RIGHT people in your business.  If you want a great business team, then you have to be proactive and make sure all your workers are RIGHT for your business. Once you have the RIGHT workers, then you will need to decide what position is RIGHT for them.  You are the one who will determine this!  As a leader, you need to build your team around the strengths of each worker.  It is crucial to create, define, and clearly communicate descriptions for each worker/role in your business. A strong team starts with a strong leader.  Share what spires common vision, missions, and values.  Make sure that each team member knows their role, how they are going to be measured and compensated, and facilitate clear action plans for the team. You need to work ON the business.  It will bring huge returns in profit and happiness. Feel free to contact me if you need help getting rid of mediocre employees…roll up your leadership sleeves and work ON your business…today!! PJ's New Pic (smaller) ActionCoach-logo
YOUR CHALLENGE:  Take a good, hard look at your team members.  Are they working up to your expectations?  Is it time to wean out the old and make way for a new, more productive team? If you would like further information or you have any questions about this blog, you can email me at pjweiland@actioncoach.com or call 847-739-3079.
For your complimentary business coaching session visit, www.bestchicagobusinesscoach.com. Build a Business image 3 (small title) To register for our complimentary workshop, How to Build a Business you can Sell, visit www.workingonthebusiness.com. Let’s work together to help your business grow. 

Got a minute?

Sixty seconds, one minute – in so many cases that is all it takes to make a significant impact on a situation. Let’s take for instance giving praise.  You catch an employee doing something right – in less than a minute, you tell them how great their work is and the impact it has on customers and the business.  How far does this sixty seconds go….well, the positive behavior is reinforced and more likely to happen again and the employee begins to understand their value to the organization. Let’s look at using sixty seconds for course correction.  One of your vendors has failed to deliver as expected, you take sixty seconds – find the source of the issue, deliver the feedback, and get back on track.  By giving appropriate and timely feedback you don’t prolong the issue, you can prevent similar issues later on, and you have reinforced the communication channel with a business partner. Next we look at taking sixty seconds for goal setting.  At the beginning of the day you take one minute to write down your top goal for the day. Get focused on what’s important, set yourself up for success and accomplish even more than ever before.  By writing down your goals each day, you are eight times more likely to achieve them. Seize the moment, take the minute and use it to improve, focus, or drive things forward. It only takes a minute to have a lasting impact.  The minutes you use now will save you many hours later on. YOUR CHALLENGE:  Find the time, just a minute, and use it to your advantage. If you would like further information or you have any questions about this blog, you can email me at pjweiland@actioncoach.com or call 847-739-3079. Please visit www.workingonthebusiness.com to register for our complimentary workshop, 6 Steps to a Great Business, and let’s work together to help your business grow.  

Per-fect Your Hiring

I meet many business owners that dread the hiring process until I introduce them to an alternative way of recruiting team members. I use a recruiting method that compresses the entire interview process into one evening, sells the candidate on the company, while creating an informal environment where the candidate can truly be themselves and allows the hiring team to evaluate the work style of the candidate while accessing cultural fit. Not only is the process efficient, it dramatically reduces hiring mistakes and increases employee retention. YOUR CHALLENGE:  Look at your hiring process as one of the most important things you can do to grow your business, expand your impact and build your culture.   If you would like further information or you have any questions about this blog, you can email me at pjweiland@actioncoach.com or call 847-739-3079. Please visit www.workingonthebusiness.com to register for our complimentary workshop, 6 Steps to a Great Business, and let’s work together to help your business grow.

Got Culture?

When you are in business for yourself, you get to set the culture – you set the tone and you create the type of business that you want to be a part of and that is ultimately attractive to customers and employees.  Although owning your own culture can be a huge advantage, it can also be very tricky – you need to know how to do it and how to do it right. Studies have shown that businesses that center their culture on improving people’s lives had a growth rate triple that of competitors in similar industries.  Here are a few proven ways to get you started on building a great culture. Know what you stand for. Your personal values and priorities are reflected in the culture.  Regularly engage with team members, customers and suppliers in keeping your values in the forefront.  People are watching what you do, so walk the walk, demonstrate the values. Communicate your vision, than make it so. Mission statements should be outward focused and address a higher purpose, beyond the company’s financial statements. Implement the right team and empower them. Plan what your organization needs to be capable of and how you will build your competitive advantage.  Get the help you need, hire people that are smarter than you are, dictate tasks, yet stay very connected to the decision making in the business.  React quickly to correct any team member issues. Stay on the leading edge. Remain in the forefront of great customer service, operational excellence, and better business models.  Seek ways to engage with your customers in fulfilling needs that they didn’t even know existed, to do even more than what is expected. Create a culture of excellence. Let your team know every chance you get, what is expected of them and the high standards that your business stands for.  Give your team the opportunity to step up to the challenge and respond so your customers will notice. Coach at every opportunity. Every interaction, every circumstance can be an opportunity to teach, train and keep your team focused on delivering the best possible outcome.  Great leaders and great companies have a culture rooted in training and improving their teams. Create an atmosphere of fun. All work and no play makes for a dull workplace – make sure you include some fun in the business.  Look for appropriate places to interject some fun activities, contests or events into the workplace.  Teach your team and your customer to expect that doing business can also be fun. Creating the right culture for your business doesn’t require a fanatical approach, but it does require that you approach building a culture with purpose and deliberation.  Take this effort very seriously, have some fun with it – and enjoy your workplace. YOUR CHALLENGE:  Put your culture into writing.  Then rate your company performance against your cultural ideals, look for any gaps and put a plan in place to make course corrections.