Ways to Create a High Performing Team

What management often forgets, is that both sides of a company need to give and take.  The leader and the employee need to work together to achieve great results.  Because engaged employees lead to high team performance, a positive company culture is necessary. Ways to create a high performing team:Build a diverse team.  Employees from different backgrounds and from diverse cultures provide different points of view, which can greatly benefit a company. – The team comes first.  Instead of putting customers first, make the team the priority.  The company team needs to be well put together in order to please customers. – Provide clear communication.  Team members may miss important tasks or become frustrated if communication is unclear.  Make sure they know what is expected of them. – Create an enjoyable environment.  Work doesn’t have to include boring meetings. Encourage employees to be themselves and to have some fun. Don’t create a culture of scared team members, worried about breaking rules and never being allowed to think for themselves.  Companies need creativity, innovation, trust, and motivation.  A happy, healthy company culture is what all leaders should be striving for. rsz_2018-headshotActionCoach-logo
If you would like further information or you have any questions about this blog, you can email me at pjweiland@actioncoach.com or call 847-739-3079.
Build a Business image 3 (small title) To register for our complimentary workshop, How to Build a Business you can Sell, visit www.actioncoach.com/pjweiland. Let’s work together to help your business grow.

Good Communication = Business Success

Good communication isn’t just about solving conflicts in the workplace, it’s also about building relationships and building a successful business. Good communication helps employees feel heard.  Good communication makes information easy and clear to understand.  And good communication makes people better listeners.  All of these lead to higher customer satisfaction, happier employees, and increased revenue. When employees feel disrespected, or disregarded, there is often tension or conflict that follow.  If there is good communication within the team, employees can express their needs easier.  This leads to increased performance and higher employee engagement.  This also improves connections between team members, leading to a more positive work environment. Good communication helps create better client relationships.  Communication is different between satisfied and unsatisfied customers.  If employees are trained to communicate effectively, they will be better equipped to handle client relationships.  This leads to happier customers, which also means profits increase. Good communication helps build a better company culture, increases sales and production, enhances employee engagement, and creates a positive environment for innovation. Good Communication = Business Success rsz_2018-headshotActionCoach-logo
If you would like further information or you have any questions about this blog, you can email me at pjweiland@actioncoach.com or call 847-739-3079.
Build a Business image 3 (small title) To register for our complimentary workshop, How to Build a Business you can Sell, visit www.actioncoach.com/pjweiland. Let’s work together to help your business grow.

How Managers Can Handle Stressful Workplace Situations

Managers are often in positions where they face stress on a daily basis.  Stress can be handled in many different ways, and the manner in which they deal with the stress depends on the situation.  And if stress is not handles properly, it can take a mental, emotional, and physical toll on everyone involved. Here are some ways managers can handle stress in the workplace: 1 – Find out where the stress is coming from.  Is it related to the specific work an employee is doing or is it a conflict among workers?  The manager needs to better understand the source before it can be fixed. 2 – Learn how to deal with the stress.  Should there be some type of training that needs to be given?  Should more work be delegated out?  The manager should decide what steps need to be taken to alleviate the stress levels. 3 – Deal with conflicts calmly.  Removing workers who may be causing an issue is a way to handle the conflict without embarrassing or reprimanding them in front of others.  Give them a chance to explain.  The manager should try to work out a solution that both parties can agree on. 4 – Be organized.  A lack of organization can cause stress before stressful situations even arise.  Prioritize tasks more efficiently.  Many managers need to work alone on their own tasks, so organizing and delegating where possible can help lesson their stress levels. rsz_2018-headshotActionCoach-logo
If you would like further information or you have any questions about this blog, you can email me at pjweiland@actioncoach.com or call 847-739-3079.
Build a Business image 3 (small title) To register for our complimentary workshop, How to Build a Business you can Sell, visit www.actioncoach.com/pjweiland. Let’s work together to help your business grow.

6 Ways to Engage Your Employees

Engaged employees are happier, perform better, and provide a better customer experience. If you’re looking to engage your employees, increase employee retention, and ultimately improve performance & revenue, then you’ll want to use these strategies in the workplace: 1 – Give your employees what they need.  Help them succeed by making sure they have the needed tools and technology to do their jobs effectively. 2 – Train your employees.  Employees want to learn within their position.  Provide and encourage training.  You will also see a rise in retention rate. 3 – Encourage relationships.  Employees want to connect with coworkers.  It’s important to their job satisfaction.  Social interaction is necessary for engagement. 4 – Lead by example.  Create positive engagement by being a great boss.  Employees will stay at their jobs longer if they have responsible leadership. 5 – Listen to your employees.  They want their concerns, suggestions, and ideas heard.  This will empower them to work harder and more productively. 6 – Celebrate accomplishments.  Show your employees appreciation and give praise when it’s deserved.  Recognition is extremely important and many employees will leave their jobs if they don’t get it. rsz_2018-headshotActionCoach-logo
If you would like further information or you have any questions about this blog, you can email me at pjweiland@actioncoach.com or call 847-739-3079.
Build a Business image 3 (small title) To register for our complimentary workshop, How to Build a Business you can Sell, visit www.actioncoach.com/pjweiland. Let’s work together to help your business grow.

Keep Employees Engaged During the Holiday

The holiday season is a festive time filled with work parties and other exciting engagements.  But, it’s important to stay focused and successfully keep your staff engaged and productive during this time. Making more sales isn’t the only thing your business should be focused on.  Remember, your employees are stressed from an overload of interaction with customers, and a lengthy to-do-list before the end of the year.  It’s important for leaders to empower their staff this time of year.  Learn to engage your team members, to boost morale and keep a happy culture. Here are a few ways to engage your employees:Listen to your employees.  Include them in important decision making.  Ask for their input.  And acknowledge them for their efforts. – Have regular interactions with your staff.  Remind them they’re part of a team, and this consistency will allow them to stay focused, helping them achieve their goals, boosting their confidence. – Don’t micromanage.  Let them take the lead in heated discussions or customer issues.  Show your employees that you trust and value them.  This also boosts their confidence and makes them feel wanted. These small details can make a huge difference between a successful holiday season and a stressful one.  Proper engagement leads to a positive culture.  Commit to these tasks and you’ll have a winning end to your year, and happy employees too. rsz_2018-headshotActionCoach-logo
If you would like further information or you have any questions about this blog, you can email me at pjweiland@actioncoach.com or call 847-739-3079.
Build a Business image 3 (small title) To register for our complimentary workshop, How to Build a Business you can Sell, visit www.actioncoach.com/pjweiland. Let’s work together to help your business grow.

Team Building During the Holidays

The holidays are the perfect time to bring team-building activities to any company.  They help relieve stress and teach employees to work together more effectively. Here are some fun team-building activities: – Divide employees into teams.  Challenge the teams to raise money or items for charity. The idea is to get the team members to work together toward a goal.  Decide on a suitable prize for the winning team. – Start a Secret Santa project.  Decide on a cost limit as a team.  Have each team member write down on a piece of paper their name, some gift ideas, and something about themselves that others might not know.  Pass out a name to each person.  Reveal the secret gifts at a company holiday party. – Give employees an intellectual challenge.  Organize a scavenger hunt in the office.  Divide employees into small teams, and supply them with a set of clues for finding certain items.  After they’ve all been found, donate them to a local strategic partner or shelter. – Have a decorating contest.  Encourage employees to decorate their offices in a departmental theme.  Each department will work together to come up with ideas.  Make it fun and encourage original ideas.  Have a potluck dinner to hand out prizes to the winning team(s). Team building activities bring the workplace closer and promotes healthy company culture.  The holidays are a great time of year to provide these opportunities to your staff. rsz_2018-headshotActionCoach-logo
If you would like further information or you have any questions about this blog, you can email me at pjweiland@actioncoach.com or call 847-739-3079.
Build a Business image 3 (small title) To register for our complimentary workshop, How to Build a Business you can Sell, visit www.actioncoach.com/pjweiland. Let’s work together to help your business grow.

The Benefits of Engaged Employees

Employee engagement is more recognized in today’s workforce because management is finally realizing just how important it is to keep employees happy. But, there is still a low percentage of companies who actively engage employees.  Therefore, disengagement is costing the U.S. billions of dollars annually. It’s important to know the benefits of having engaged employees, and how you can start engaging yours right away. 1 – Employee Satisfaction:  Unhappy employees drains time and money from a company.  When engaged, they feel satisfied within their position.  They have a greater connection to the company.  And their quality of work will improve. 2 – Lower Turnover Rates:  Since hiring and onboarding is expensive, investing time into engaging your employees will help retain top employees and lower turnover rates. 3 – Productivity Goes Up:  When employees are satisfied, they not only improve their quality of work, but they also work faster and harder.  They love what they do, they are engaged in the company, and they feel important. 4 – Loyal Employees:  Engaged, satisfied employees are more loyal to a company.  They become company ambassadors.  Understanding how employees feel about the company they work for also affects how customers feel about the company.  Happy employees, happy customers.   PJ's New Pic (smaller)ActionCoach-logo
If you would like further information or you have any questions about this blog, you can email me at pjweiland@actioncoach.com or call 847-739-3079.
For your complimentary business coaching session visit, www.actioncoach.com/pjweiland. Build a Business image 3 (small title) To register for our complimentary workshop, How to Build a Business you can Sell, visit www.actioncoach.com/pjweiland. Let’s work together to help your business grow.

Company Culture: What is it?

Company culture is something that already exists within a company…it’s the company’s personality.  It defines the environment in which employees work. It’s a variety of elements that include: Environment Mission Value Ethics Expectations Goals Ask yourself these questions: Do you have your own plans for your company’s development? Do you have teams that are growing within your organization? Do your employees have common behaviors? What does their job mean to them? Would they want to leave if they had the chance to? Do they get along with others within their team? Do your employees seem happy at work? These are symptoms of either a healthy or unhealthy culture.  You need to know how your employees are reacting to what you’re building. Employees tend to enjoy work when their needs and values are consistent with those in the workplace. They develop better relationships with coworkers and are usually more productive. It’s important to seek out employees who share your company’s culture.  Businesses with a strong company culture have happier employees, increased productivity, and higher employee retention rates. PJ's New Pic (smaller)ActionCoach-logo
If you would like further information or you have any questions about this blog, you can email me at pjweiland@actioncoach.com or call 847-739-3079.
For your complimentary business coaching session visit, www.actioncoach.com/pjweiland. Build a Business image 3 (small title) To register for our complimentary workshop, How to Build a Business you can Sell, visit www.actioncoach.com/pjweiland. Let’s work together to help your business grow.

Ways to Start Planning for New Year Success

If you haven’t made any resolutions yet, it’s not too late.  Start off the new year right by planning now.  Here are some ways to make a fresh start at work:
  1. Set Goals
  2. Document Your Successes
  3. Manage Your Reputation
  4. Join a Professional Association
  5. Make New Friends
Set Goals:  Make it a point to identify where you are now, and where you want to be this time next year.  Create a timeline or goal sheet that will help you reach those goals. Document Your Successes:  Make a list of all your accomplishments during the year.  Create an online profile to highlight them. Manage Your Reputation:  Create an online profile that highlights your expertise.  Make sure to only share the information you want people to know about you. Join a Professional Association:  Joining an association can provide volunteer and leadership opportunities that can benefit you and your business. Make New Friends:  Expand your circle of contacts.  The more people who know you as an industry expert, the better the chances of landing new opportunities. PJ's New Pic (smaller)ActionCoach-logo
If you would like further information or you have any questions about this blog, you can email me at pjweiland@actioncoach.com or call 847-739-3079.
For your complimentary business coaching session visit, www.actioncoach.com/pjweiland. Build a Business image 3 (small title) To register for our complimentary workshop, How to Build a Business you can Sell, visit www.actioncoach.com/pjweiland. Let’s work together to help your business grow.

Keeping Employees Engaged During the Holidays

The countdown to the holidays can be exciting and stressful, especially at the workplace.  The holiday spirit usually brings energy, creativity, and motivation to employees.  But, managers often have a hard time keeping their team members on task. The end of the year comes with completion of big projects or milestones, which can be motivating yet difficult.  So, it’s important for managers to have compassion and know that the holidays are part of an emotional season. Here are a few ways to keep your team going throughout the holiday season:
  1. Celebrate Success – with phone calls, thank you cards, through emails, and through positive reinforcement.
  2. Set Goals – to keep your team members productive and on track.
  3. Encourage Time Off – make sure your employees know that it’s important for them to spend time with loved ones, to have something to look forward to, to recharge their batteries.
  4. Schedule Regular Meetings – keep everyone in the loop, that way they feel important and are less likely to resist authority.
  5. Create an Enjoyable Environment – make sure to create an atmosphere of acceptance, unity, and friendship.  Employees will become more motivated in a positive workplace.
While holidays are hectic, and business is still going on, it’s extremely beneficial to make sure your employees are happy, healthy, and look forward to coming back in the new year.  Productive team members make for great business! PJ's New Pic (smaller) ActionCoach-logo
If you would like further information or you have any questions about this blog, you can email me at pjweiland@actioncoach.com or call 847-739-3079.
For your complimentary business coaching session visit, www.actioncoach.com/pjweiland. Build a Business image 3 (small title) To register for our complimentary workshop, How to Build a Business you can Sell, visit www.actioncoach.com/pjweiland. Let’s work together to help your business grow.