Customer Appreciation

Everyone likes to feel appreciated, including your customers. There are ways to prove your appreciation and to make them feel good about your business.  Here are some tips on how to make your customers feel valued.
  • Anyone within your company who regularly interacts with certain customers, they should remember them by their name. If it’s over the phone or in person, the small gesture of speaking to a customer and using their name every time will tell them that you value them.
  • Invite your regular customers to special events.  Show them that you appreciate their business.  Invite them to an after-hours sale or give them a special discount on items they regularly purchase.
  • Support your customers by telling others about their business (if they have one). Refer your customers to them.  They may reciprocate and refer some of their customers to you.
  • Always keep and deliver on your promises to your customers.  Say what you mean and mean what you say.  Don’t back out at the last minute or forget that you made a promise in the first place.  You want them to feel valued and special. Make that extra effort to go that extra mile.
  • Ask your customers for their feedback.  Ask them for suggestions and ideas.  They love your business and probably want to help you continue to succeed.  And, asking them for help makes them feel valued and special.  Everyone likes that.
PJ's New Pic (smaller) ActionCoach-logo
If you would like further information or you have any questions about this blog, you can email me at pjweiland@actioncoach.com or call 847-739-3079.
For your complimentary business coaching session visit, www.actioncoach.com/pjweiland. Build a Business image 3 (small title) To register for our complimentary workshop, How to Build a Business you can Sell, visit www.actioncoach.com/pjweiland. Let’s work together to help your business grow.

5 Ways to Keep Your Business Organized

As a business owner, we all try to find ways to save time.  Since being productive in the workplace is a huge deal, keeping your business organized is something that everyone needs.  Remember this…to be productive, you need to be organized! Being disorganized creates clutter, diminishes focus, and causes anxiety.  Here are some ideas that will help you get MORE accomplished in LESS time. 1.  Join the Cloud Don’t let your computer die and turn your life upside down.  Plus, when you’re on the road, you will have access to information at all times!  Great for busy owners who are running from appointments to meetings. 2.  Social Media Software Keeping up with social media can be a nightmare.  Consider signing up for software to automate your messages and to keep them all on one platform.  Great time savers!! 3.  Clear off your Desk A clean and organized working environment can improve productivity!  Not only keeping your desk clean, but your computer screen clean, will help you focus and be more efficient. 4.  Get an Online Calendar Keep all your appointments organized with an online calendar.  All you will have to do is put the link to the calendar in your email signature.  Then, everyone you come into contact with through email can sign up for that free consult you always talk about. Super convenient!!! 5.  Hire a Virtual Assistant Not only can a virtual assistant help you with all the above tasks (to make your life easier), but she can help you with any other tedious, time-consuming tasks that you often avoid. Believe it or not, this is also a “organization” tool. Keeping your business organized leads into your personal life more than you may realize. If you can get out of the office at a decent time each night, then you will have more family/personal time, which then creates less stress and more productivity!   PJ's New Pic (smaller)  ActionCoach-logo
YOUR CHALLENGE:  Take the next 5 weeks to accomplish the above 5 tasks.  Does your business and personal life become more productive? If you would like further information or you have any questions about this blog, you can email me at pjweiland@actioncoach.com or call 847-739-3079.
For your complimentary business coaching session visit, www.bestchicagobusinesscoach.com. Build a Business image 3 (small title) To register for our complimentary workshop, How to Build a Business you can Sell, visit www.workingonthebusiness.com. Let’s work together to help your business grow.